Who is the intended audience for this qualification?

This qualification is tailored for individuals aspiring to work as stewards in the Active Leisure, Learning, and Well-being sector, encompassing events such as sports, music festivals, concerts, parades, or carnivals. It equips learners with the skills to prepare for events, manage customer entry and exit, address crowd-related issues, and respond effectively to emergencies.

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What is the expected time frame to complete this qualification?

Typically, this qualification is attained through a comprehensive 10-day classroom-based course.

What subjects are covered in this qualification?

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This qualification encompasses the following key subjects:

• Event preparation for spectators

• Assisting in the movement of spectators and handling crowd-related matters at events

• Contributing to conflict management and resolution

• Managing incidents at spectator events

• Supporting the collaborative efforts of your team and organisation.

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How is the qualification evaluated?

Assessment for this qualification is conducted through a multiple-choice examination. This exam spans a duration of 2 hours and comprises 70 questions. Learners who correctly answer a minimum of 46 questions will be awarded a pass, while those who answer a minimum of 56 questions accurately will earn a distinction.

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Where can one pursue this course?

This course can be undertaken at any location.

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